Receptionist (Front Office & Client Services)
Specialized Law Firm – The First Impression of Professionalism
| Job ID | Grade | Location | Employment Type |
| SHL-ADM-R1 | R1 | Mumbai, Maharashtra | Full-time |
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Compensation & Incentives
| Annual Salary Range | Reporting To | Incentives |
| ₹2.5 – ₹4 lakhs per annum | Office Administrator/Firm Management | Performance Bonuses & Growth Support |
About the Firm & The Opportunity
We are a specialized, high-profile law firm dealing with complex Financial Crime and Litigation. The Receptionist role is paramount, as you are the first point of contact and responsible for establishing a welcoming, professional, and confidential environment for all clients, visitors, and firm members.
We seek a highly articulate, organized, and polished professional who takes pride in managing a seamless front office operation.
Required Qualifications & Experience
Essential Qualifications
- Educational Background: A high school diploma or equivalent is required. A Bachelor’s degree is preferred.
- Work Experience: A minimum of 1 to 3 years of experience in a client-facing role, such as a Receptionist, Front Office Executive, or Guest Relations associate, preferably within a law firm, corporate office, or luxury service environment.
- Communication Skills: Exceptional verbal and telephonic communication skills in English and Hindi/Marathi. Must possess a clear, professional, and friendly phone demeanor.
- Technical Proficiency: Competent use of multi-line phone systems, and basic proficiency in Microsoft Office (Word, Excel, Outlook) for scheduling and correspondence.
Preferred Skills & Attributes
- Professional Presence: Impeccable grooming and professional presentation are essential.
- Discretion & Confidentiality: Proven ability to handle client queries and internal information with the utmost discretion, a mandatory requirement in a legal setting.
- Organizational Skills: Excellent multi-tasking and organizational abilities to manage a busy reception area, incoming calls, and administrative tasks simultaneously.
- Client Service Focus: A genuine commitment to providing high-quality client service and making visitors feel comfortable.
Key Responsibilities
- Client Management: Serve as the firm’s welcoming first point of contact, greeting and directing all clients and visitors professionally and courteously.
- Communication Hub: Answer, screen, and direct high-volume incoming phone calls and inquiries efficiently, taking detailed messages when necessary.
- Logistics & Scheduling: Manage the scheduling of meeting rooms, ensuring they are prepared before and cleaned after client meetings. Assist with basic calendar scheduling for administrative staff.
- Mail & Courier: Handle all incoming and outgoing mail, packages, and couriers, accurately logging their receipt and dispatch.
- Office Administration: Maintain the tidiness and professional appearance of the reception area and common areas. Assist the Office Administrator with basic data entry and filing.
What We Offer (Benefits)
- Performance Bonuses: Eligibility for bonuses based on consistent feedback regarding excellent client service, professionalism, and front-office efficiency.
- Growth Opportunities: We actively support dedicated Receptionists who show potential and desire to take on greater administrative duties, offering a path toward Executive Assistant or Office Administration roles.
- Professional Setting: Opportunity to work in a demanding yet rewarding professional environment alongside high-calibre legal professionals.
Application Details
| Date Posted | Application Deadline | Work Hours |
| February 8, 2026 | March 8, 2026 | Standard Business Hours (Punctuality is essential) |
How to Apply: Submit your CV and a brief cover letter highlighting your experience in a client-facing role to the careers portal
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